Why change my advertising at all???

The world is changing

In Seth’s Blog, written by new marketing guru Seth Godin (author of The Purple Cow, Tribes, Permission Marketing, and several other exceptional books) cuts In his recent posting called First, ten:

You can no longer market to the anonymous masses. They’re not anonymous and they’re not masses. You can only market to people who are willing participants.

Excerpt from Seth’s Blog: First, ten

Savvy and successful businesses in the here and now are expanding far beyond print ads and paper coupons in favor of Permission Marketing and building communities, and we think they’re on to something. And, really, it’s not rocket science! Godin explains the simple process:

Find ten people. Ten people who trust you/respect you/need you/listen to you…

Those ten people need what you have to sell, or want it. And if they love it, you win. If they love it, they’ll each find you ten more people (or a hundred or a thousand or, perhaps, just three). Repeat.

Excerpt from Seth’s Blog: First, ten

And, finally, in order to market to “real” people  (as opposed to anonymous masses) who are willing participants, it’s necessary in our new advertising world to execute permission marketing, defined this way by Godin:

Permission marketing is the privilege (not the right) of delivering anticipated, personal and relevant messages to people who actually want to get them. It recognizes the new power of the best consumers to ignore marketing. It realizes that treating people with respect is the best way to earn their attention.

Excerpt from Seth’s Blog: Permission Marketing

When you are authentic with these people you gain their trust, they organically spread their love for your product through personal and social networks – in “real life” and the websphere. And their authentic message about how wonderful your idea/business/service/products are spreads to their networks, and your business grows faster than you could ever imagine.  Because connections in the websphere are so much faster and larger than our connections in the physical world.

What does this mean to me?

This is why you must change your advertising and marketing models.  Go away from:

  • Print media like newspapers that have broad demographics and poor targeting
  • Coupons that require the customer to find them, remember them, carry special cards
  • Broadcast ads that go out to thousands of people, but who are they

Go toward:

  • Authentic, two-way customer communication targeted with potential and existing customers with profiles almost ensuring they are most likely to become delighted and loyal buyers of your products and services
  • Personal discounts and e-coupons that are waiting at your store or service for each customer that shares their information with you
  • Trusted relationships with your customers – never spamming them, or pushing information at them, rather offering them opportunities to give you permission to learn about what you can offer each special customer

This sounds pretty difficult and time consuming, doesn’t it? Well, it does require some focus and dedication, but it’s made much more simple with social networking tools like Facebook, MySpace, Plaxo, Twitter, Bebo… well, the lists goes on. But these tools provide the savvy business owner or marketing manager with all the information you need to make this relationship with a few people, and those few people will bring on others, and your business will grow.

Setting up a simple, but well thought out set of on-line and traditional marketing and advertising tactics can be easier than you think with help from our team here at CyborgSavvant.

CyborgSavvant can help

By

  • Understanding and identifying the best fit of on-line and social networking places to build relationships and advertise and how to mix these with your traditional advertising campaigns
  • Guiding you through straight-forward, easy to repeat methods for using these tools
  • Creating initial on-line presence and easing you through early ramp up – especially for those who might be a little fearful of  newer technologies
  • Helping you avoid common mistakes that experienced and talented marketers with great past experience still make in the on-line/Web 2.0/social networking world today
  • Training and maintenance as best fits your business needs and staffing situation

In short, we focus on your  business’  needs to make it easy for you to grow your business and gain the trust and permission of a rapidly expanding base of loyal customers.

Want to try us?

Click on the Try Me link (button) at the top of the page to choose from a list of options for more information, or click on Contact Us to send us an email.

If you’ve already waded into the social networking scene, then you can contact us at:

Twitter:

Brian Fromme is @CyborgSavvant
Anny Randel is @AnnySavvant
Bob Carnahan is @CFO_Bob            

LinkedIn:

Brian Fromme’s     View Brian Fromme's profile on LinkedIn

Anny Randel’s        View Anny Randel's profile on LinkedIn

Bob Carnahan’s      View Bob Carnahan's profile on LinkedIn

Facebook:


Anny Randel's Facebook profile


Brian Fromme's Facebook profile


Bob Carnahan's Facebook profile

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You don’t have a website?

NOTE: This article is submitted by guest writer: Bob McDonnell.

I am a freelance writer without a website.  That’s right-no website.  Before you panic or click away from this post, let me explain.  I love the internet, and think it is great.  I use it for:

  • researching for articles I write
  • sharing ideas and thoughts
  • finding pictures for my blog
  • staying up-to-date on the news
  • keeping my mind sharp by playing Scrabble
  • sending family members an endless stream of cute grandkid pictures

Two months ago, I officially became a blogger.  For the type of work I do, a blog seems to meet my needs.  Since I am not directly selling anything, my blog contains a profile, contact info, endorsements and numerous word-related posts lets people know about me and showcase what I do.

My blog allows me to write more, get good exposure (worldwide) and network with people I might not otherwise meet.

What do you need?

Is a website a vital part of your business? (Should it be?)

Are you leveraging your time and money properly in today’s environment?

Bob McDonnell’s blog explores the use, misuse and humor of words.  Find it at www.wordsbybob.com.

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Viral Marketing

Around here, we like to discuss new marketing techniques. One that isn’t particularly new, but is really important to mention is Viral Marketing.  As Seth Godin puts it, “Viral marketing is an idea that spreads–and an idea that while it is spreading actually helps market your business or cause.”

On the Internet, lots of ideas spread quickly… virally.  A small set of people become interested in something and then pass it along to their friends.  Those friends that are as interested also pass it along and so forth.  The exponential growth is what we like to call “organic”, because you didn’t DO anything to make the growth happen.  In fact, Godin points out that if you had tried to make it happen, it probably wouldn’t have.

Can businesses take advantage of this Internet phenomenon?  You bet.  In fact, many already do.

First, you need a “platform”, or a place where you communicate with that small (or not so small) set of friends that know and trust you.  If you don’t have this platform and the dialog to go with it, then your idea isn’t as likely to catch on, because there’s no audience to get it started.

Next, you need the message.  The message is your idea bundled clearly and simply.  Just as important as the packaging of your message is the marketing thought that goes into it.  Your message should market your business in some tangible way that matches your goals.  Again, Godin says “Marketers are obsessed with free media, and, as is often the case, we blow it in our rush to get our share. We create content that is hampered or selfish or boring. Or we create something completely viral that doesn’t do any marketing at all.”

Now that you have your idea in a form that is easy to understand and compelling to spread, you are ready to launch it.  Using the appropriate media and method is key here.  An email to a list is less likely these days to gain viral growth, because so many people are tired of the spam and other boring emails they get.  Passing a video along to a key set of friends on a social network is much more in tune with the times.

Once your message is off, then what do you do?  You’ll like this part.  Nothing.  That’s right.  The more you try to interfere, the less likely your message is to go viral.  What you can do is listen.  If you message is going viral, you’ll know it by the places that people put it.

Just last night, my friend told me that her message about a local event on green technologies was delivered to her by someone who was all excited and wanted her to get involved.  She laughed and said “that’s my event!”

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Why Social Networking?

I’m a business owner and entrepreneur.   I like to experiment with new technologies.  But, are you trying to tell me that I need to use social networking to make more money?  I’m not getting it.

I have heard this mantra many times. It’s easy to understand.  Just go to MySpace and look around.  It’s a mess. Unless you are in a teenage band, you probably wouldn’t put your business there.  Or, wait, would you?  The point isn’t always whether you like it and use it, but whether your customers do.

Let’s say you sell bikes and bicycle-repair services.  Your customers range in age from 10 to 79.  There are a lot of teenage cyclists who need to repair their mountain bike after crashing down a hillside.  So, are they using MySpace?   Probably.  Can you stand to get involved to raise awareness of your business presence and get more customers?  It’s up to you.

You can see from this example how complex the online world really gets.  Now add in the dozens of new Web 2.0 technologies.  For most businesses, this world is very difficult to make sense of.  That’s why you need help.  You need someone that is steeped in this online technology and uses it for their own business.  They will understand more about what is good and what is nonsense.

At CyborgSavvant, we study new Web 2.0 technologies every day and we employ them in our businesses products and services to expand our market presence.   We are constantly learning what is working well and what is technology hype.  We have decades of software product-development experience.  We also have decades of professional-services delivery expertise.  We combine these skills with management, human development, and financial background.  How do we have all these skills?  We need them to run our own businesses.  Now we are offering them to you.

Consider coming up the learning curve with us.   We will guide the way.  If you want to become the expert, we can train you.  If you want us to do the heavy lifting for you, that’s OK too.  We offer a set of pre-defined, fixed-cost services that help you keep a keen eye on getting direct revenue results for your business-networking investment.

We know that the number one issue for businesses today is to increasing revenue.  The key to that is to gain new customers while continuing to thrill your existing customers.   Online business networking is key to this equation.  It is low cost and highly effective.  Get started on it today!

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Hello Business Executive

Welcome to the WordPress post section of the CyborgSavvant site.  Here, regular posts are written by our community campaign experts.   As you have learned from our About page, community campaigns are an essential aspect of increasing your customers and driving revenue.

We hope that you have fun and learn a lot while here on our site.  If you need anything from us, please fill out our Try Me page and we will contact you quickly with help.  You can also comment on what you have learned by creating a login to our site and writing your comments at the end of any of the posts on this page.

Here’s to your community!

Brian

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